German-speaking Customer Service Representative
Our client is seeking a dedicated and customer-focused German-speaking Customer Service Representative to join their team and provide exceptional support to a German-speaking customer base. This is a fully remote position based in Greece, offering an excellent opportunity to leverage your language skills.
As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries and resolving issues across various channels including phone, email, and chat. You will play a crucial role in ensuring customer satisfaction by delivering timely, accurate, and professional support, all while maintaining high-quality service standards. If you are a proactive communicator with a passion for helping others and possess fluency in German and English, our client encourages you to apply.
Critical requirements:
Native or fluent German (C1/C2 level)
Good English communication skills (B2+ level)
Customer-oriented mindset with strong communication skills
Basic computer proficiency
Reliable internet connection and a suitable home office setup
Must already reside in Greece and possess the legal right to work in Greece
Important requirements:
Previous customer service experience is an advantage
Remote
Skills:
Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, English Language, German Language, Legal, Problem Solving Skills, Quality Management, Quality Metrics, Resolve Customer Issues, Time Management
Ansius (for a Confidential Client)