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Remote Banking Customer Care Specialist I
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Remote Banking Customer Care Specialist I
WesBanco Bank Inc. seeks a Customer Service Specialist I to respond to and resolve customer inquiries about bank products and services in the call center. You will be the primary interface with customers, delivering professional support while meeting established service levels.
Responsibilities include handling inbound calls, assisting with digital banking tools, de-escalating issues, and ensuring accurate account information is updated. A flexible schedule is required for this role.