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Remote Customer Service Pro | $20-$30/hr | Empathy-Driven
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Remote Customer Service Pro | $20-$30/hr | Empathy-Driven
Aetna is seeking a Customer Service Representative in Baton Rouge, LA to be the frontline of member support. You will help customers with information about plans and products and resolve issues to improve satisfaction and retention.
The role emphasizes empathy, strong communication, and the ability to manage multiple tasks in a high-volume, transaction-based environment. Bachelor's degree is preferred, with a focus on service excellence.