Remote Customer Support Team Lead - Malaysia

Otonomee Customer Management Limited is seeking an experienced Customer Support Team Manager to lead a remote team in Malaysia. This permanent work-from-home position requires strong leadership, coaching, and a focus on delivering high-quality service in a BPO environment.

The role is full-time with 40 hours weekly and 8-hour shifts rotating across mornings and evenings. You will oversee daily operations, coach team members, monitor performance, and drive improvements while coordinating with

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