Remote New Job Opening: Part Time Insurance Customer Service Representative in Clive, IA
Job Description
Job Advertisement: Part-Time Customer Service Representative (CSR)
Job Summary
Seeking a motivated and detail-oriented Part-Time Customer Service Representative (CSR) to join a growing team. This role offers the potential to transition into a full-time position for the right candidate. The CSR will primarily handle endorsements, policy changes, and reviews of policy renewals, while providing backend administrative support. This is a fully remote position, with a preference for candidates located in Iowa, Wisconsin, Minnesota, Illinois, Nebraska, or the Kansas City area.
Compensation Package
- Hourly Rate: $25–$30 per hour (for part-time)
- Hours: 20–30 hours per week
Responsibilities
- Process endorsements and policy changes efficiently and accurately.
- Conduct reviews of policy renewals to ensure compliance and accuracy.
- Provide backend administrative support to assist with daily operations.
- Collaborate with team members to ensure smooth workflow and customer satisfaction.
- Assist with quoting new and renewal business as needed.
Qualifications/Requirements
- Education: Bachelor’s degree required (insurance experience is not mandatory but is a plus).
- Experience: Prior experience in underwriting, claims, or other insurance-related roles is advantageous but not required.
- Technical Skills: Familiarity with relevant software tools is preferred.
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Soft Skills:
- Teachable and eager to learn.
- Self-motivated with the ability to work independently.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
Additional Information
- Work Environment: Fully remote. Candidates must have a reliable home office setup.
- Equipment: Candidates are expected to provide their own equipment.
- Training: Comprehensive onboarding and training will be provided to ensure success in the role.
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