Remote: Strategic Customer Success Architect

GitLab is seeking a Customer Success Architect to advise some of our most strategic customers, linking the GitLab DevSecOps platform to their business goals. You’ll partner post-sale to turn plans into success actions, guide journeys, and drive adoption, maturity, and satisfaction.

Reporting to North America Customer Success leadership, you’ll own a portfolio, coordinate with Product, Engineering, Sales, and Services, and deliver hands-on enablement and escalation management across complex