Remote Tech Support & Customer Experience (WI)

Generac Power Systems is seeking a Customer Experience Technical Representative to deliver the 'Customer First' promise. This full-time weekend role (Friday to Monday, 10 hours per shift) is remote but must sit in Wisconsin, with training Mon-Fri first shift.

You will handle customer interactions via email, phone, text or chat, document in real time, troubleshoot, assist with installation, and escalate complex issues to specialists.