Senior Airline Customer Support Specialist (12-Month Contract)

Innova Solutions is seeking a Customer Service Representative in Atlanta, GA. This full-time contract role involves handling telephone inquiries, resolving complaints to retain customers, and supporting the Virtual Support Center with loaner devices, troubleshooting, and documenting device compliance.

The ideal candidate has 8+ years of experience and airline domain know-how. The position offers a comprehensive benefits package and a 12-month contract term.