Senior Specialist, Proposals & Client Service

Job Description:

  • Lead the coordination, preparation, and delivery of proposals, RFIs, and related client service activities
  • Develop and review budgets and pricing analyses for client proposals
  • Manage RFI questionnaires and maintain RFI response databases
  • Collaborate with cross-functional stakeholders to gather information and ensure high-quality proposal submissions
  • Provide training, mentoring, quality review, and specialized budget tool support for proposal associates and specialists
  • Track and analyze KPIs to support operational effectiveness and continuous improvement
  • Recommend and implement process enhancements
  • Support proposal management activities and other business-critical initiatives as assigned

Requirements:

  • Bachelor's degree required, preferably in Life Sciences or Business
  • 3-5 years of experience preparing proposals and budgets within the clinical trial industry, ideally in a CRO environment
  • Demonstrated expertise in developing Strategic, Full Service, and Preferred Provider RFP responses
  • Strong knowledge of early-phase clinical study designs, including healthy volunteer, patient, and multi-site studies
  • Advanced ability to create customized budgets and compile complex proposal documentation and responses
  • Strong analytical, mathematical, organizational, negotiation, and problem-solving skills
  • Ability to influence and collaborate effectively with stakeholders at all levels, including management, while handling competing priorities and deadlines
  • Advanced proficiency in Microsoft Office applications, particularly Word and Excel
  • Proficiency in English

Benefits:

  • Competitive benefits package depending on location
  • Transparent compensation and pay equity
  • Inclusive and equitable workplace
  • Training, mentoring, and professional development opportunities
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